Terms and conditions

Terms and Conditions for orders placed online at https://en.fashionforyou.store. Terms and conditions apply from 1.12.2017 onwards.

Online store

Fashion for You sells products only to private citizens over the age of 18 who are not placed under a guardianship. All prices include VAT but not delivery charges. We reserve the right to amend terms, prices, and delivery costs without a prior notice.

Ordering

You place an order to Fashion for You online store by placing items to shopping cart and purchasing the content of the cart by online payment. All customer data is confidential and will be handled with care. Your personal information provided to us when placing an order will be used exclusively for delivering the order and solving possible problems related to it unless otherwise stated. When placing an order, you are obligated to familiarize yourself with delivery terms and other terms and conditions and accept them.

Payment

We accept following payment methods:

• Debit and credit card
• Direct bank transfer
• MobilePay
• Invoice
• Part payment
• Paypal

Debit and credit card payment, direct bank transfer, MobilePay payment, invoice, and part payment are all operated via Paytrail service. By paying via Paypal or Paytrail you agree to terms and conditions of Paypal or Paytrail.

Order and payment confirmation

After submitting your order, you will immediately receive a confirmation email containing order confirmation. You must always check the content of your order confirmation. In case of any confusion or inaccuracy you must always contact our customer service. You should not get rid of the order confirmation in case there’s a need to contact the customer service. When contacting customer services, you should always have their customer id and order number in hand. You must always make sure that the content of the package delivered matches with products listed in order confirmation.

Contact our customer service by email or by calling us.

gitte@nordicfashion.fi

Telephone +358 40 7743244

Delivery and delivery costs

Delivery charges include shipping and packaging costs. In the shopping cart an estimated shipping cost is provided based on default shipping method. The precise shipping costs are visible after choosing the preferred payment and shipping methods. Available shipping methods depend on the contents and the total weight of one’s shopping cart. You can choose their preferred shipping method from the available options and after the choice the precise shipping costs will be shown.

All prices are given in Euros. For orders of 25,00€ and above there is no shipping cost when the shipping destination is located in Finland. If the shipping destination is in Europe, there is no shipping cost for orders of 75,00€ and above.

We ship from Finland. Our shipping destinations are

Afghanistan, Netherlands, Albania, Algeria, Andorra, Angola, Anguilla (GB), Antigua and Barbuda, Argentina, Armenia, Aruba (NL), Ascension, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda (GB), Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cayman Islands (GB), Chile, Cook Islands (NZ), Costa Rica, Djibouti, Dominica, Dominican Republic, Greenland (DK), Ecuador, Egypt, El Salvador, Eritrea, Spain, South Africa, South Korea, Ethiopia, Falkland Islands (GB), Fiji, Philippines, Faroe Islands (DK), Gabon, Gambia, Georgia, Ghana, Gibraltar (GB), Guernsey (GB), Grenada, Guadeloupe (FR), Guam (US), Guatemala, Guinea, Guinea-Bissau, Haiti, Honduras, Hong Kong (CN), Indonesia, India, Iraq, Iran, Ireland, United Kingdom , Italy, Austria, East Timor, Iceland, Israel, Jamaica, Japan, Yemen, Jersey (GB), Jordan, Cambodia, Cameroon, Canada, Canary Islands (ES), Cape Verde, Kazakhstan, Ken ia, Central African Republic, China, Kyrgyzstan, Kiribati, Colombia, Comoros, Congo, Congo dem. Republic, Greece, Croatia, Cuba, Kuwait, Cyprus, Laos, Latvia, Lesotho, Lebanon, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao (CN), Madagascar, Malawi, Maldives, Malaysia, Mali, Malta, Macedonia, Isle of Man (GB), Morocco, Marshall Islands (US), Martinique (FR), Mauritania, Mauritius, Mayotte (FR), Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat (GB), Mozambique, Myanmar, Namibia, Nauru, Virgin Islands (GB), Virgin Islands (US), Nepal, Nicaragua, Niger, Nigeria, Niue (NZ), Norway, Ivory Coast, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, North Korea, Portugal , Pitcairn Islands (GB), Puerto Rico, Poland, Equatorial Guinea, Qatar, France, French Guiana (FR), French Polynesia (FR), Réunion (FR), Romania, Rwanda, Sweden, San Marino, Saint Barthélemy, Saint Helena ( GB), Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon (FR), Saint Vincent and the Grenadines, Germany, Solomon Islands, Zambia, Samoa (Western Samoa), São Tomé and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, Sri Lanka, Sudan, Suriname, Switzerland, Swaziland, Syria, Tajikistan, Taiwan, Tanzania, Denmark, Thailand, Togo, Tokelau (NZ), Tonga, Trinidad and Tobago, Tristan da Cunha (GB), Chad, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands (GB), Tuvalu, Czech Republic, UAE, Uganda, Ukraine, Hungary, Uruguay, USA, New Caledonia (FR), New Zealand, Uzbekistan, Vanuatu, Belarus, Vatican, Venezuela, Russia, Vietnam, Estonia, Wallis and Futuna (FR), Zimbabwe

Delivery times

Delivery times to Finland depend on the order and shipping method. In case there’s no stock items in the shopping cart, you will be informed about the exception regarding the delivery times. If there’s any other exceptions regarding delivery times, you will be informed shortly after placing an order.

Fashion for You is not responsible for delays or harm caused by a delay, when the delay is due to a force majeure. We will inform if there’s any expected exceptions in deliver times.

Returns

If you have detected a defect in the product you shall inform us thereof within reasonable time.You are deemed to have used your right to cancel the purchase if you have mailed your purchase within fourteen (14) days after you have received the product. If the last day of the return falls on Saturday or a public holiday the notification may be send the first working day thereafter.If you cancel the purchase we shall return your payments after we have received your returned pieces. We don't return the cost of delivery of the returned pieces. We shall return your payment by same means of payment as you have used when you purchased the product, unless otherwise agreed with you.

Returns

You shall return the product within fourteen (14) days from the day you receive the purchase. If 14 days have gone by since your notification, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. Please handle your purchase carefully and keep the tags on their places before you make final decision to keep the items or return them. It must also be in the original packaging. The return is deemed to have been made in time if the product has been sent back within fourteen (14) days.The right to return the product shall not apply to product that 1) was prepared or altered according to you instructions and clearly for your personal needs; 2) can go bad or spoiled fast or become outdated or that, after its delivery, has been irrevocably been mixed with another product; 3) was sealed, the package was opened and because of hygienic or healthy reasons the product cannot be returned.To leave the package on post office without a reclaim is not looked as a return or cancellation. If you haven't reclaimed your package or noticed us about the cancellation, we will claim the cost of delivery. To complete your return, we require a receipt or proof of purchase.Please do not send your purchase back to the manufacturer.We grant only partial refunds if the item is not in its original condition, is damaged or missing parts for reasons not due to our error or if item is returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at gitte@nordicfashion.fi.

Sale items

Sale items have same return policy as the items with a normal price.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at gitte@nordicfashion.fi and send your item to Härkähaankuja 14, 01730 Vantaa.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: Härkähaankuja 14, 01730 Vantaa.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over 75 €, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Unclaimed packade

Leaving the order unclaimed does not equal returning nor cancelling the order. If the delivery is left unclaimed without a returning notice, Fashion for You will not provide a return for shipping costs.

Faulty items & other problems

If the product ordered is lost or damaged during delivery or it does not match your order, it should be reported within 14 days in written form delivered to the address declared on Contact page or by telephone by calling us to the number declared in Contact page. If the package has clearly been damaged during transport, you must immediately report it and make a reclamation to the shipping company in question.